Help Center

Shipping to the USA and Europe is free of charge. Shipping to other areas is currently unavailable.

Delivery Time:
We ship most orders within 5-7 business days. Once the order has been shipped, you will receive an email with a tracking number. Expect a maximum of 7-14 days delivery time. If you have any questions or concerns about a shipment, please contact us on

Website Return Policy:
We pride ourselves in providing high quality items and we stand by our products 100%. If you receive an item from our website that you would like to return, you may return it by mail.

Addresses/Lost or Stolen Merchandise:
It is your responsibility to make sure your address is correct at the time of checkout. Baby On is not responsible for item replacement when a wrong address is provided. In addition, Baby On is not responsible for lost or stolen merchandise once delivery confirmation has been made.

Baby On Online
815 W Market St
Louisville, Kentucky